Timely Tidbits from Media II Advertising, Public Relations, Sales Promotion

In this Issue:


Mystery Browsers

You've probably heard of mystery shoppers, those are folks that are paid to visit a store, restaurant, etc. and then report back to management about their experience (What a neat job, you get paid to shop and eat!). Now there are mystery browsers. Individuals visit your web site and rate it for ease of navigation, appearance, general ease of use, page loading times, comprehension, content, search engine ranking, etc. They can even compare your site to that of your competitors.

It's a good method to get an objective opinion about your web site so you can make the adjustments necessary to go from a good web site to a great web site. If you would like to know more about mystery browsers, please contact us.


Unsatisfied with the Results from Your Last News Release?

News releases are still the best marketing communications value. They are inexpensive, cover broad markets, and are seen as an endorsement by the magazines they appear in. Here are some common mistakes writers make when preparing news releases and solutions.

  • The subject is not presented as news, but as advertising. Editors HATE advertising. They have pages to fill, awards to win, and reviews with their boss. They get a metric ton of news releases a month. Good stories that are truly "news" are appreciated and used.

  • The news release writer tries too hard to emulate their favorite writer, or please a superior, and ignores proven news release writing techniques. A dispassionate who, what, when, where, why, and how is the formula that works best.

  • Poor art. Unique, colorful, and high-quality graphics enhance the editorial product – and the chances your news release will get published.

The writer calls the editor to find out when the release will be published. Editors don't like to be pushed or pressured, especially from sales and marketing types. Calling an editor to find out when an unsolicited story will appear normally results in your release being placed in file 13.


Trademark Refresher

Here are some tips for selecting and protecting your company's valuable trademarks: Trademark Selection Considerations:

  • Trademarks are names, and/or a graphic representation of a name used in connection with an actual product or service used in interstate commerce. You can't trademark an ad or a brochure. You can copyright an ad or brochure, however.

  • Trademarks cannot be confusingly similar to an existing product trademark.

  • Trademarks cannot be deceptive. (Lemon soap was disallowed for having no lemon).

  • Trademarks cannot be generically descriptive. For example, "fresh" for a bread brand would be disallowed because it is a common trait that everyone wants in this product and could mislead the buyer.

  • The trademarks that offer the best protection are what the US Patent Office considers "fanciful." For example, Snuggler® gearmotors for a gear drive that is designed to fit close to machinery, is a fanciful trademark.

  • Within five years upon registering your trademark, should another person or company be able to prove through literature, stationery, bills or other documents, that they were using it first, then the trademark belongs to them.

Trademark Protection:

  • Always follow the trademark name with the generic name (noun) of the product or service (i.e., Rollerblade® in-line skates).

  • Never pluralize a trademark (Not: Kleenexes, but: Kleenex tissues).

  • Don't use the trademark in the possessive form (Not: Kleenex's soft touch, but: the soft touch of Kleenex tissues).

  • An "®" for products, or "SM" for services, denotes a trademark registered with the U.S. Patent Office. A "™ " is used to denote a trademark prior to registration or for a trade name that cannot be registered.

  • Always show the ®, or SM after the trademark either the first time it appears in copy or in a prominent place.


Power Word: FREE

The word "free" is probably the most powerful word you can use in your marketing promotions. Consider the following offers, each with an annual cost of $109:

(a) Buy one year for $99, get the second year for $10

(b) Buy two years, get 50 percent off

(c) Buy one year, get the second year free

According to a test of these offers, the "free" offer (c), pulled 40 percent better response than (a) or (b).


Canadian Exchange Rate

The Canadian Government has decided to assist the USA in the war against terrorism: They have agreed to send:
  • 2 of their largest battle ships
  • 6,000 ground troops
  • 6 fighter jets

After the exchange rate, the USA will receive:

  • 1 canoe
  • 2 Mounties
  • 12 flying squirrels

Pros for Hire

We're happy to report that five of the Pros for Hire we have listed in this space in previous months have new positions. If you are interested in any of the Pros for Hire below, contact us for a copy of their resume. Or, if you are looking for a position, let us know and we'll add you to this section free.
  • Canadian Sales & Marketing Manager, Electrical & Automation Products.
  • Sales & Marketing Manager, Electronic Components / Automotive Products
  • Marketing Communications Manager.

Quote of the Month

"You see obstacles when you take your eyes off the prize."

– Unknown


If you have a topic you would like to see us address or if you would prefer not to receive this newsletter, please let us know. Email roy@mediaii.com

Media II, Inc. – 2778 SOM Center Road – Suite 200 – Willoughby Hills, OH 44094 – V: 440-943-3600 – F: 440-943-3660